ROCKNEST TERMS OF SERVICE (PURCHASE TERMS & CONDITIONS)
Last Updated: : 01/01/2025
These Purchase Terms and Conditions apply to your purchase of Products and/or Delivery Services through the ROCKNEST platform (the “E-Atelier”) or any direct purchase arrangements.
These terms are incorporated by reference into ROCKNEST’s Terms of Service. In case of any conflict between these Purchase Terms and Conditions and the general Terms of Service, these Purchase Terms and Conditions shall prevail for matters relating to purchases.
1. DEFINITIONS
1.1. Delivery Services:
Professional delivery and/or installation services provided by third-party providers contracted by ROCKNEST.
1.2. Products:
Home goods and furnishings available for purchase through the E-Atelier or other sales channels operated by ROCKNEST.
2. ORDERS & PAYMENT TERMS
2.1. Prices:
All prices are subject to change without notice. Errors in pricing or availability will be corrected when identified. ROCKNEST reserves the right to revoke any offer and correct any errors, inaccuracies, or omissions, even after an Order has been submitted.
2.2. Orders:
Placing an order constitutes an offer to purchase Products and/or Delivery Services and does not guarantee acceptance by ROCKNEST.
2.3. Quotes:
Where Products are custom, made-to-order, or require special arrangements, ROCKNEST may provide a Quote. Acceptance of the Quote by the customer converts the Quote into an Order. Customers are responsible for verifying the accuracy of all Quotes.
2.4. Order Acceptance:
ROCKNEST reserves the right to accept or reject any Order. Order confirmation emails will be sent upon acceptance. Additional or differing customer terms are rejected unless explicitly accepted by ROCKNEST in writing.
Note: Once an Order is accepted, it cannot be canceled by the customer under any circumstances.
2.5. Order Cancellation by ROCKNEST:
ROCKNEST reserves the right to cancel any Order at its discretion, including limiting quantities or discontinuing Products or Services.
2.6. Shipping & Handling Charges:
Customers are responsible for all shipping and handling costs, which are calculated based on the delivery address at the time of Order placement. Additional charges may apply if the shipping address changes.
2.7. Taxes:
Unless otherwise noted, prices exclude all applicable taxes. Customers are solely responsible for paying any such taxes.
2.8. Payment Terms:
By placing an Order, you authorize ROCKNEST (and its payment processors) to charge your designated payment method for all applicable fees. You must provide valid, accurate payment information and represent that you have the legal right to use it.
3. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ROCKNEST and its affiliates against all claims, liabilities, losses, and expenses arising from your breach of these terms, misuse of Products, or failure to comply with your obligations.
4. DISCLAIMER OF WARRANTIES & LIMITATIONS ON LIABILITY
4.1. Disclaimer of Warranties:
Products and Delivery Services are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied.
4.2. Product Information and Color Disclaimer:
While ROCKNEST makes every effort to display products accurately, actual colors may vary based on device screens. We disclaim liability for color accuracy and information inaccuracies.
4.3. Limitation of Liability:
ROCKNEST’s total liability under any claim shall not exceed the greater of the amount paid for the applicable Product or $100. ROCKNEST shall not be liable for consequential, incidental, indirect, punitive, or special damages.
4.4. Consumer Rights:
Certain jurisdictions may not allow the exclusion of implied warranties or limitations of liability, and in such cases, these exclusions may not apply fully to you.
4.5. Basis of the Bargain:
These limitations are fundamental to ROCKNEST's pricing and offering structure.
5. FORCE MAJEURE
ROCKNEST shall not be liable for delays or failures due to causes beyond its reasonable control, including natural disasters, war, pandemic, labor disputes, or supply chain disruptions.
6. QUESTIONS AND ADDITIONAL INFORMATION
For any questions regarding these Purchase Terms and Conditions, please contact us at:
[EMAIL]